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Ibercaja is fully aware of the role the financial industry plays in sustainable development—mobilizing the capital flows needed for the transition and integrating environmental, social, and governance (ESG) risks and opportunities into management. Its role as a transmission channel for monetary flows, combined with the extensive reach of its branch network, makes financial institutions key players in achieving a net-zero greenhouse gas emissions economy by 2050.

Since its inception, Ibercaja has maintained a clear social commitment in the development of its activities, focused on supporting local communities, the business fabric, and families. As a result, the Bank has a Sustainability Policy, a document that outlines its commitment to sustainable growth and establishes a global framework for action in sustainability matters.

Within this framework, Ibercaja faces the challenge of structurally integrating sustainability into its policies, systems, credit granting processes, and risk management—in short, into the development of its financial activity.

Therefore, as in the strategic cycle concluded in 2023, one of the strategic pillars of the 2024–2026 Strategic Plan “Ahora Ibercaja” is SUSTAINABILITY, with a global and cross-cutting project that will enable Ibercaja to continue supporting its clients in the transition toward a decarbonized and inclusive economy, while properly managing sustainability-related risks and opportunities.

This strategic line has three main objectives:

Integration of ESG factors into risk management. Ibercaja is working to deepen its analysis of how sustainability-related risks affect its clients and business model, and how they relate to traditional prudential risks, in order to incorporate them into key risk management frameworks and tools.

Promotion of the ESG business strategy, which must align with the Bank’s climate transition plan and decarbonization goals, supporting clients in their energy transition journey.

Building capabilities for developing methodologies and collecting sustainability-related data, improving their availability and quality to meet growing regulatory disclosure requirements. These will enhance transparency and serve as a lever for integrating ESG factors into both management and strategy.

In this regard, within the new Ahora Ibercaja Plan, the roadmap for 2024–2026, one of the strategic initiatives aimed at strengthening resilience is the application of Artificial Intelligence. Through this initiative, the Bank seeks to actively and rigorously explore the potential impact of AI on the Entity’s productivity.