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BMUTUAL
Innovation and Digitalization in Mutual Insurance Companies: Enhancing Efficiency and User-Centered Care
Digital transformation is reshaping the role of mutual insurance organizations in both prevention and healthcare services. This session will explore how these entities are adopting emerging technologies to streamline management processes, boost operational efficiency, and deliver higher quality, more personalized user experiences. Through practical examples and strategic insights, we will examine how digitalization is improving service delivery and fostering customer-centered healthcare.
2 October 2025
10:00 h CEST
To follow all the BNEW Knowledge sessions via streaming,
please register on the BNEW Digital Platform.
PARTICIPANTS
MODERATOR
Maria Ripoll
Head of Open Innovation
BARCELONA & MADRID HEALTH HUB
SPEAKERS
Esther Felix
Chief Innovation and Transformation Officer
MUTUA UNIVERSAL
Sonia Gracia
Tech&Data Principal Associate
FIELDFISHER SPAIN
Rubén Rodríguez Roldán
Head of HealthTech
ERNI
Javier Serra
Commercial Director Spain & Portugal
INVOX MEDICAL
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